Terms and Conditions
Terms & Conditions
1. Welcome
1.1 These terms and conditions (the "Terms and Conditions") set out the terms that apply to your access and use of our website (the "Site") and the terms on which we sell and deliver any products you order from us through our Site (the "Products").
1.2 Please read these Terms and Conditions carefully before using our Site and ordering any Products.
1.3 By using our Site you agree to these Terms and Conditions as they apply to your use of the Site. All orders for Products placed on the Site are subject to these Terms and Conditions, and by clicking "Pay Now" when you place an order for Products on the Site you agree to these Terms and Conditions.
1.4 If you do not agree to these Terms and Conditions, you must not use the Site or order any Products from us.
2. INFORMATION ABOUT US The Site and Products are provided to you by Legends Hospitality España SL, a Spanish company with tax number (Certificado de Identificación Fiscal) B88644299 and its corporate address at Paseo Castellana, 53 - PISO 1 B, Madrid, 28046 ("Legends", "we", "our" or "us").
3. CONTACTING US If you would like to get in touch with us, please contact us by:
(b) calling us on:
(i) Qatar +974 800101726
(ii) Australia +61 1300 325 399
(iii) New Zealand +64 988 88 552
(iv) Switzerland +41 44 551 78 93
(v) UK +44 189 554 1775
(vi) US +432 237 3432
4. INFORMATION ABOUT YOU
We work hard to use any personal information submitted by you, collected from your devices, or shared with us by partners in a respectful and legal manner. Please read our Privacy Notice to understand how we collect, use and share information about you.
5. USING THE SITE AND CREATING AN ACCOUNT
5.1 You do not need to register with us to browse the Site or to order Products. However, in order to use certain functionalities of the Site, such as to view your past orders and make the order process easier by saving your details, you will need to set up or log in to your account with FIFA (your "FIFA Account"). Please refer to FIFA's Terms of Service for information about eligibility for and how to set up a FIFA Account.
5.2 Please ensure that any details you provide when you order Products or that are associated with your FIFA Account are accurate, and that you keep the information associated with your FIFA Account up to date. We will not be responsible to you for any delays or failure in shipping or delivering a Product to you if you fail to provide accurate details or keep your information up to date.
6. YOUR RIGHT TO USE THE SITE
6.1 You must be 18 years or older, and capable in your country of residence of entering into a legally binding agreement, to use the Site and to order Products.
6.2 The materials and content comprising the Site belong to us or our third-party licensors, and we give you permission to use these materials and content for the sole purpose of using the Site in accordance with these Terms and Conditions.
6.3 Your right to use the Site is personal to you and you are not allowed to give this right to another person. Your right to use the Site does not stop us from giving other people the right to use the Site.
6.4 Unless allowed by these Terms and Conditions and as permitted by the functionality of the Site, you agree: (a) not to copy, or attempt to copy any portion of the Site; (b) not to give or sell or otherwise make available any portion of the Site to anybody else; (c) not to change, or attempt to change any portion of the Site in any way; and (d) not to look for or access the code of any portion of the Site that we have not expressly published publicly for general use.
6.5 You agree that all confidential information, copyright and other intellectual property rights in the Site belong to us or the people who have licenced those rights to us.
6.6 You agree that you have no rights in or to any portion of the Site other than the right to use it in accordance with these Terms and Conditions.
7. ORDERING PRODUCTS
7.1 You can place orders for Products through the Site by adding Products to your online shopping basket and following the checkout process on the Site.
7.2 Our order process allows you to check and amend any errors before submitting your order to us. When you place an order, you will:
(a) be given the option of logging into your FIFA Account, creating a new FIFA Account or proceeding with the order without creating a FIFA Account; (b) be given the opportunity to confirm or provide your delivery and billing address; (c) be asked to select the delivery method from among those offered; (d) be asked to review and confirm the applicable delivery costs; (e) be asked to agree to these Terms and Conditions; and (f) be invited to authorise payment for the Product and confirm that you wish to proceed with the purchase. Please take the time to read and check your order, including all of the above information, before you complete the order process.
7.3 All orders are subject to acceptance by us. We will send you an email to confirm acceptance or otherwise confirm to you in writing when we have accepted your order. The contract for purchase between you and us will only be made when we send you this confirmation of acceptance.
7.4 You acknowledge that by placing an order with us for Products you will be under an obligation to pay for the Products in that order. When we accept your order, we will charge the cost of the Product and any delivery costs displayed to you in the order summary.
7.5 If you change your mind about the Products you have ordered after making your order you may be able to return the Products to us in accordance with the Cancellation and Returns Policy referred to below at paragraph 16.
7.6 You must keep the contact details we hold for you up to date so that we can contact you, if necessary, about your order or the delivery of the Products. If you access the Site using a FIFA Account, you can do this by logging in to your FIFA Account and updating your personal details. If you do not have a FIFA Account, or otherwise use the Site as a guest, you can do this by contacting us using the details in the "Contacting Us" paragraph above.
8. AGE RESTRICTED PRODUCT SALES
8.1 Some of the Products we sell may be age restricted. We will indicate to you on the Site if you have to be a certain age or above to buy a particular Product.
8.2 We are under a legal requirement to ensure that we do not sell any age restricted Products to underage individuals. If you place an order for an age restricted Product through the Site, we may ask you to confirm your age and provide appropriate identification documents on delivery of any age restricted Products. Delivery of these Products may be refused if you are unable to do so.
9. AVAILABILITY
9.1 All orders for Products are subject to the availability of those Products and the materials for making the Products. We will inform you as soon as possible after placing an order if, for any reason, the Products you have ordered are not available or are subject to any delay.
9.2 If we are unable to supply you with a Product, for example because the manufacturer is out of stock or because of an error in the price, we will inform you of this using the contact details you provide to us in the order and we will not process your order. If you have already paid for the Product we will refund you the full amount as soon as possible.
10. IMAGES AND SIZING OF PRODUCTS
10.1 The images of the Products on our Site or in any other promotional materials are for illustrative purposes only. Although we have made every effort to display the appearance accurately, we cannot guarantee that your computer or any printed materials will display the appearance faithfully or reflect the true appearance of the Products. The Products that are delivered to you may therefore vary slightly from those images.
10.2 Although we have made every effort to be as accurate as possible, any Product measurements, including weights and dimensions, shown on our Site or in any other promotional materials are approximate only and may vary slightly from those advertised depending on the material used in the production of that Product.
11. CHANGES TO THE PRODUCTS
11.1 We may make minor changes to the Products that will not affect your use of the Product, such as changes that:
(a) reflect changes in relevant laws and regulatory requirements; or (b) implement minor adjustments and improvements, for example to fix previously identified issues with the Products.
11.2 We will notify you if we intend to make any significant changes to the Products before we deliver the Products to you. If you are unhappy with the change, you can contact us and cancel your order in accordance with our Cancellation and Returns Policy referred to below at paragraph 16.
11.3 If you wish to make a change to the Product you have ordered, please contact us using the details in the "Contacting Us" paragraph above. If a change is possible, we will let you know about any changes to the price of the Product, the timing of delivery or any other changes that we would need to make as a result of your requested change. We will ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may cancel your order in accordance with our Cancellation and Returns Policy referred to below at paragraph 16.
12. PRICES OF PRODUCTS
12.1 The price of any Product will be as quoted on the Site and displayed to you when you complete the order process, except in cases of obvious error.
12.2 The price of any Product may change from time to time, but changes will not affect any order we have accepted.
12.3 The price of a Product includes all taxes but excludes delivery costs, which will be added to the total amount due. The costs of delivery may vary depending on the delivery method you choose and will be displayed to you when you submit your order.
12.4 It is always possible that some of the Products may be incorrectly priced, despite our reasonable efforts. We will normally verify prices as part of our order-handling procedure so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If the Product’s correct price is higher than the price we have quoted to you, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of the rejection.
12.5 We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you an order acceptance, if the price displayed is a genuine and honest mistake and the error is obvious and unmistakeable and could have reasonably been recognised by you as a mispricing.
13. HOW TO PAY
13.1 After we accept your order, we will charge the price of the Product to your chosen payment method. The payment methods we accept will be available on the payment portal provided to you when you place your order.
13.2 By submitting an order to us, you are confirming that the payment details provided on your order are valid and correct.
13.3 We will cancel your order and not deliver the Product if we are unable to collect payment from your chosen payment device.
14. DELIVERY
14.1 We will provide you with an estimated date on which we will deliver the Products at the address you provided to us during the order process. We will aim to deliver the Products to you as soon as reasonably possible and in any event within 30 calendar days after the day on which we accept your order.
14.2 Unfortunately, although we will make every reasonable effort to ensure your Products are delivered within the estimated timescales, we cannot guarantee that they will not be affected by unforeseen issues affecting the manufacturer of the Product or our delivery partners. If we are unable to meet the estimated delivery date, we will contact you with a revised estimated delivery date.
14.3 Your delivery will be completed when we deliver the Products to the address you gave us. If your delivery requires a signature and no one is available at your address to take delivery, we will leave you a note with information about how to rearrange delivery.